Chapter 16: Shipping and running

The amplifier

Also called AI as an amplifier

DORA's description of what AI does to a software team: it makes strong teams stronger, and makes the problems of struggling ones worse. What decides which is what was already around the tool.

So buying the tool doesn't settle what you get. This chapter is the surrounding part: small changes, a way back, real signals and an agreed budget. Without them, a faster rate of change can reach your users as more failures.

Say it to your agent

“Before we double the agents on this repo, pull our change fail rate, recovery time and budget spend for the last 90 days. Tell me which of those gets worse at twice the deploys, and what would have to change first. Use numbers from our logs, and not from a report about other companies.”

The workshop

Name a word, or describe what you mean in everyday language.